PRIVACY AND SECURITY POLICY

All services provided in our store belong to our company İndole İNTERNET MAĞAZACILIK İTHALAT İHRACAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ, registered at Kayseri OSB, 24. Caddesi No:62, 38070 Melikgazi/Kayseri, and are operated by our company.

Our company may collect personal data for various purposes. Below, it is specified how and in what manner the collected personal data is gathered, and how and in what manner this data is protected.

Certain personal information of members (such as name-surname, company information, telephone, address, or email addresses) is collected by our store as required by the nature of the business, through the completion of various forms and surveys on our store or for membership.

Our company may send campaign information, new product information, and promotional offers to its customers and members periodically. Our members can make any choice regarding receiving such information during membership registration, and can later change this selection in the account information section after logging in, or notify us via the link in the notification message they receive.

During the approval process carried out via our store or email, personal information transmitted to our store by our members in electronic form will not be disclosed to third parties, except for the purposes and scope determined by the "User Agreement" we have with our members.

For the identification of problems related to the system and the swift resolution of problems or disputes that may arise concerning the service provided, our Company records and uses the IP addresses of its members. IP addresses can also be used to generally identify users and gather comprehensive demographic information.

Our company may use the requested information, even outside the purposes and scope specified in the Membership Agreement, or in cooperation with persons with whom it collaborates, for direct marketing purposes. Personal information may also be used to contact the user when necessary. Information requested by our company or information provided by the user or information regarding transactions made through our store; may be used by our company and its collaborators for various statistical evaluations, database creation, and market research without disclosing the identity of our members, even outside the purposes and scope specified in the "Membership Agreement".

Our company undertakes to keep confidential information absolutely private and confidential, to consider this a secret-keeping obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, prevent the entire or any part of the confidential information from entering the public domain or being used without authorization, or being disclosed to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you should look for to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure website and all your information is protected by encryption. This information is used only in connection with the sales process and in accordance with your instructions. Information regarding the credit card used during shopping is encrypted with a 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for inquiry. If the card's usability is approved, shopping continues. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information for orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, for customers who place an order on our shopping sites for the first time, it is necessary to first verify the accuracy of their financial and address/telephone information before the order can proceed to the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted for this information check.

Only you can access and change all the information you provide when you become a member. If you keep your member login information secure, it is not possible for others to access and change your information. For this purpose, during membership procedures, activities are carried out within a 128-bit SSL security area. This system is an unbreakable international encryption standard.

Internet shopping sites that have an information line or customer service and whose full address and phone information are specified are preferred more today. This way, you can get detailed information about all your questions and obtain healthier information about the reliability of the company providing online shopping services.

Note: We recommend paying attention to whether the company's full address and phone number are listed on internet shopping sites. If you are going to shop, make sure to note down all phone/address information of the store you are buying the product from before shopping. If you do not trust it, call and confirm before shopping. All information about our company and its location is specified on all our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send us via the credit card mail-order method will be stored by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible credit card chargeback disputes with the bank and then destroyed. If any amount other than the cost of the products you ordered is charged to your card via the mail-order form approved by you, this does not pose a risk as you can naturally object to the bank and prevent the payment of this amount. 

THIRD PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within its website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement pertain only to the use of our Store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the limited circumstances specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy". These circumstances are limited to:

1. To comply with obligations imposed by laws, decrees having the force of law, regulations, etc., issued by competent legal authorities and in force;

2. To fulfill the requirements of the "Membership Agreement" and other agreements made by our Store with users, and to put them into practice;

3. To request information about users for the purpose of a properly conducted investigation or inquiry by a competent administrative and judicial authority;

4. When it is necessary to provide information to protect the rights or safety of users. 

EMAIL SECURITY

Do not write your credit card number or passwords in emails you send to our Store's Customer Service regarding any of your orders. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transferred from your emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). These technical communication files are small text files that a website sends to a user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data from the main memory or your email or any other personal information. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent technical communication files from arriving or to be warned when a technical communication file is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the site, sending emails to users, or publishing them on its site. If the provisions of the Privacy Policy change, they become effective on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to info@indolemobilya.com. You can reach our company at the contact information below.

Trade Name: İNDOLE MOBİLYA SANAYİ TİCARET LİMİTED ŞİRKETİ
Address: Kayseri OSB, 24. Caddesi No:62, 38070 Melikgazi/Kayseri
Phone: 0 352 503 87 07
Fax:0 352 503 87 07
E-mail: info@indolemobilya.com